Privacy Policy

Last Updated: [Insert Date]

We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or book our mobile windshield repair services online.

Information We Collect

When you book an appointment, contact us, or use our website, we may collect the following information:

Personal Information:

Name
Phone number
Email address
Service address (for mobile service)
Vehicle information (year, make, model)
Payment-related information (processed securely through third-party providers)

Automatically Collected Information:

IP address
Browser type
Device type
Pages visited and time spent on our website

This information helps us improve our website and services.

How We Use Your Information

We use your information to:

Schedule and manage service appointments
Communicate with you regarding your booking or service
Provide customer support
Process payments securely
Improve our website, services, and customer experience
Send appointment reminders or service-related updates

We do not sell or rent your personal information.

Payment Information

All online payments are processed through secure, third-party payment processors. We do not store or have direct access to your full payment card details.

Sharing of Information

We may share your information only when necessary to:

Complete your service (such as dispatching a technician)
Process payments
Comply with legal obligations or law enforcement requests

All third parties we work with are required to protect your information.

Data Security

We take reasonable and appropriate measures to protect your personal information from:

Unauthorized access
Disclosure
Alteration
Misuse

While no online system can be guaranteed 100% secure, we use industry-standard security practices to safeguard your data.

Cookies & Website Tracking

Our website may use cookies or similar technologies to:

Improve site functionality
Analyze website traffic
Enhance user experience

You can adjust your browser settings to refuse cookies if you prefer.

Your Privacy Choices

You may:

Request access to your personal information
Request corrections to inaccurate information
Request deletion of your personal data (subject to legal or business requirements)

To make a request, please contact us using the information below.

Children’s Privacy

Our services and website are not intended for children under the age of 13. We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us:

[Business Name]
📧 Email: [Insert Email]
📞 Phone: [Insert Phone Number]